Covid-19 Update: Click For More Info
Covid-19 Update: Learn More
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**Covid-19 Update**

We are now allowing clients back into our facility!

We are excited to see you all back in our clinic!

Please note that we are requiring face-coverings inside the facility.

Please be mindful of your distance between other clients and staff as we continue to adhere to social distancing protocols. Everyone has been doing a fantastic job so far! Keep up the great work!

If you still wish to receive curb-side service - that's no problem at all! Please just call us upon your arrival and we will come out to greet you and your furry family! 330-494-3190

Thank you all so much! We look forward to seeing you!
- the Animal Care Clinic team

Cancellation Policy

WE WOULD LIKE TO INFORM YOU OF A POLICY ON CANCELLATION OF APPOINTMENT/NO-SHOW. EFFECTIVE JULY 29, 2020 This policy has been established in order to provide the highest level of veterinary care to all of our patients.

By providing us notice of a cancellation, we may be able to accommodate other patients with your appointment slot. When you do not show up for a scheduled appointment, it creates an unused appointment slot that could have been used for another patient in need.

It is very important that you call within 24 hours in advance to cancel your appointment.

Any client who fails to show or cancels/reschedules an appointment and has not contacted our office with at least 24 hours notice will be considered a No Show. They then will be charged a $49 fee. This fee must be paid prior to your next appointment. If for any reason you need to cancel an appointment, please notify our office as soon as possible. Clients who fail to show or cancel/reschedules a surgical appointment with no 24 hour notice. There will be a $100.00 fee.

The fee is charged to the client and is due at the time of the next rescheduling of the next office visit.

As a courtesy (when time allows) we make reminder calls, emails, and text messages for appointments. If you do not receive reminder calls, emails and text messages, the above Policy will remain in effect.